4.75/5
Overall Score

Choice Mutual’s ratings are determined by a review formula that weights the following four factors to determine a score between 0 and 5:

Factor Score Value
Price of Coverage
40%
No-Waiting-Period CoverageNo Waiting Period
20%
Financial Strength
20%
NAIC Complaint Index
20%
Overall Maximum
100%

Our ratings are tested with scoring model 1.1, a review formula that ensures consistency and accuracy in our assessments.

Score Breakdown
Price of Coverage
Price of Coverage
40% of overall score

Using this quote calculator, we compare the price of the insurer’s coverage to competitors with equivalent products. The score they receive is based on how close their price is to those three least expensive providers:

  • 5
    0-5% more expensive
  • 4
    6-10% more expensive
  • 3
    11-20% more expensive
  • 2
    21-30% more expensive
  • 1
    ≥ 40% more expensive
5.0
No-Waiting-Period CoverageNo Waiting Period
No-Waiting-Period Coverage
20% of overall score

This scoring factor assesses whether an insurer offers coverage with no waiting period and, if so, how difficult it is to qualify for it. If an insurer does not provide coverage with no waiting period, it gets an automatic 1. A score from 2 to 5 indicates that immediate coverage is possible, and the higher the rating, the easier it is for the average applicant to qualify for it.

  • 5
    Most applicants qualify
  • 4
    Fairly easy qualification
  • 3
    Somewhat difficult qualification
  • 2
    Very difficult qualification
  • 1
    No-waiting-period coverage unavailableNo-waiting-period unavailable
4.0
Financial Strength
Financial Strength
20% of overall score

Our financial strength scores are based on A.M. Best’s Financial Strength Ratings (FSR), which measure an insurer’s financial strength and ability to meet its ongoing insurance policy and contract obligations. The scores they receive are based on the following scale:

  • 5
    Superior (A+ or A++)
  • 4
    Excellent (A- to A)
  • 3
    Fair/Good (B- to B++)
  • 2
    Weak/Marginal (C- to C++)
  • 1
    Poor (D or Not Rated)
5.0
NAIC Complaint IndexNAIC Complaints
NAIC Complaint Index
20% of overall score

The NAIC (National Association of Insurance Commissioners) complaint index measures how frequently an insurer obtains consumer complaints relative to a median score across all insurers. Our scoring model is based on an insurer’s NAIC complaint index for the most recently available year and for ‘Individual Life’ products:

  • 5
    0.0 - 1.0 (avg or below avg complaints)
  • 4
    1.01 - 1.5 (slightly above avg complaints)
  • 3
    1.51 - 2.0 (up to 2x avg complaints)
  • 2
    2.01 - 3.0 (up to 3x avg complaints)
  • 1
    ≥ 3.01 (more than 3x avg complaints)
5.0
Our Verdict

Mutual of Omaha final expense insurance regularly has the lowest premiums, and there is no waiting period. Additionally, they offer up to $50,000 in coverage, which is far higher than that of many final expense insurance providers.

Many companies offer death insurance for seniors, but Living Promise is likely your best option if you qualify for the level death benefit. The primary drawback is that you must speak with a licensed agent, which many seniors would rather avoid.

Pros

  • Typically, it costs less than most other providers.
  • The majority of applicants can qualify for coverage with no waiting period.
  • Includes an accelerated death benefit (living benefits) rider at no additional cost.

Cons

  • To apply, you must contact a Mutual of Omaha agent. It cannot be bought online or through the mail.
  • No automatic credit card payments are accepted.
  • After the policy is issued, you cannot reduce the death benefit should you need to lower the premium.

A+
Superior
A1
Stable
A+
Stable

AM Best’s Financial Strength Rating (FSR) is an independent opinion of an insurer’s financial strength and ability to meet its ongoing insurance policy and contract obligations. The scores range from A++ to D-.

Moody’s Investors Service rates the creditworthiness of companies. The Moody’s Rating Scale has 21 possible scores ranging from “Aaa” (highest mark) down to “C” (lowest mark).

S&P Global Inc. issues credit ratings on a scale from “AAA” (highest rating) to “D” (lowest rating).

Customer Review Ratings
BBB
1.2/5
103 reviews
1.5/5
83 reviews
3.9/5
250 reviews
1.6/5
67 reviews
Consumer Protection Organization Scores

The Complaint Index compares a company’s performance to other companies in the market. The National Complaint Index is always 1.00. That means a company with a complaint index of 2.00 is twice as high as expected in the market. Reported scores are for the most recently available year and for “Individual Life” products.

The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from businesses and from public data sources. BBB assigns ratings from A+ (highest) to F (lowest). If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.

Ratings and scores valid as of 06/13/2025.
Policy Type
Whole Life
New Applicant Age Range
45-85
Death Benefit Options
$2,000-$50,000
States Where Available
All except New York
Builds Cash Value
Yes
Has Health Questions
Yes
2-Year Waiting Period
No
Medical Exam Required
No
Age When Policy Expires
Never
Prices Increase
Never
Terminall Illness Rider
Yes
Policy Type
Whole Life
New Applicant Age Range
45-80
Death Benefit Options
$2,000-$20,000
States Where Available
All except MT, NC & NY
Builds Cash Value
Yes
Has Health Questions
Yes
2-Year Waiting Period
Yes
Medical Exam Required
No
Age When Policy Expires
Never
Prices Increase
Never
Terminall Illness Rider
No

How Does Mutual Of Omaha Living Promise Whole Life Insurance Work?

Most people buy Living Promise whole life insurance to ensure their funeral costs won’t burden their loved ones. However, it’s still life insurance, so the death benefit payout is a cash (tax-free) payment that can be spent on anything.

Graphic that outlines the policy specifications for Mutual of Omaha Living Promise insurance

 

Level death benefit (no waiting period)

The level death benefit is the most affordable plan, and it has no waiting period. That means you’d be 100% insured for natural or accidental death the day you make your first payment.

To qualify for the level benefit, you must be able to answer no to these health questions and be within their weight chart guidelines.

You have the option to add an accidental death rider (which costs a few dollars more) that would cause Mutual of Omaha to pay out 200% of the death benefit if you die from an accident.

 

Graded death benefit

Mutual of Omaha will offer you the graded death benefit if you have any health conditions mentioned in questions 5-10 of the application.

The graded plan has a two-year waiting period and typically (not always) costs more than the level death benefit.

The only exception to the waiting period is for accidental death. If you have the graded plan and die from an accident in the first two years, United of Omaha will pay the full coverage amount.

 

How Much Does Mutual Of Omaha Living Promise Cost?

Living Promise insurance premiums are based on your age, health, state of residence, tobacco habits (if any), and how much coverage you buy.

Below is a Mutual of Omaha life insurance rate chart for their Living Promise policy.

Age & Gender$10,000$15,000$20,000
Female age 45$23$32$42
Male age 45$27$39$51
Female age 50$24$35$45
Male age 50$31$44$58
Female age 55$28$40$52
Male age 55$36$52$69
Female age 60$33$48$63
Male age 60$43$64$84
Female age 65$41$60$79
Male age 65$54$83$110
Female age 70$53$78$103
Male age 70$70$110$146
Female age 75$71$107$142
Male age 75$97$148$197
Female age 80$98$146$194
Male age 80$135$208$276
Female age 85$136$202$269
Male age 85$178$288$382
Source for monthly prices: Choice Mutual quote calculator. Rates are calculated at a non-tobacco rating for the Living Promise level death benefit, rounded to the nearest dollar, and are valid as of 06/17/2025.
Age & Gender$10,000$15,000$20,000
Female age 45$28$41$54
Male age 45$36$54$72
Female age 50$30$45$59
Male age 50$40$60$79
Female age 55$37$55$74
Male age 55$45$67$90
Female age 60$43$63$84
Male age 60$57$85$113
Female age 65$50$74$99
Male age 65$68$102$136
Female age 70$64$95$127
Male age 70$87$130$172
Female age 75$88$132$176
Male age 75$113$169$225
Female age 80$126$188$250
Male age 80$157$208$313
Source for monthly prices: Choice Mutual quote calculator. Rates are for the Living Promise graded death benefit, rounded to the nearest dollar, and are valid as of 06/17/2025.

 

How To Buy Living Promise Whole Life Insurance

Mutual of Omaha only sells Living Promise whole life insurance through agencies. You must speak with a licensed Mutual of Omaha agent. Mutual of Omaha does not allow Living Promise to be sold entirely online, through the mail, or by calling the company directly.

Don't Forget
Mutual of Omaha does have an internal sales call center. However, their internal call center representatives can only offer you their guaranteed acceptance final expense coverage (not Living Promise). It’s a policy without health questions that comes with a two-year waiting period, and it’s more expensive than Living Promise coverage.

If you’re interested in obtaining quotes, asking questions, or purchasing Living Promise final expense insurance, please call 1-800-644-2926.

 

Frequently Asked Questions

Living Promise is not a guaranteed acceptance plan. There is no medical exam, but eligibility is based on your answers to the health questionnaire, height and weight ratio, and medication history.

If you buy Mutual of Omaha Living Promise coverage with a graded death benefit or their guaranteed acceptance coverage, there will be a two-year waiting period. Any nonaccidental death during the first two years will cause Mutual of Omaha to refund 110% of your premiums.

United of Omaha and Mutual of Omaha are the same company. Mutual of Omaha offers many types of coverage, including life, health, and disability insurance. All their life insurance products are filed with each department of insurance as United of Omaha. If you buy any life insurance from Mutual of Omaha, the policy will instead say “United of Omaha.” Furthermore, your bank statement will show a deduction from United of Omaha. The only exception to this rule is buying a Mutual of Omaha life insurance product in New York. In New York, Mutual of Omaha life products are filed under the name Companion Life Insurance Company.

Anthony Martin
Anthony Martin
Choice Mutual CEO
Author
  • Nationally licensed life insurance agent with over 15 years of experience
  • Personal annual production that puts him in the top .001% out of all life insurance agents in the nation.

Anthony Martin is a nationally licensed insurance expert with over 15 years of experience and has personally served over 10,000 clients with their life insurance needs. He frequently authors entrepreneurial and life insurance content for Forbes, Inc.com, Newsweek, Kiplinger, and Entreprenuer.com. Anthony has been consulted as an expert life insurance source for dozens of high-profile websites such as Forbes, Bankrate, Reuters, Fox Business, CNBC, Investopedia, Insurance.com, Yahoo Finance, and many more.

Jeff Root
Jeff Root
Life Insurance Expert
Editor
  • Nationally licensed life insurance agent with over 19 years of experience
  • Best selling Amazon author.

Jeff Root is a nationally licensed life insurance expert with over 19 years of experience. He has personally helped over 3000 clients with their life insurance needs. Jeff is a best-selling Amazon author and the managing partner of a highly successful insurance brokerage that manages over 2,500 licensed insurance agents across the USA. He has been a featured life insurance source for prestigious websites such as Forbes, Bloomberg, MarketWatch, Nerdwallet, and many more.

David Duford
David Duford
Life Insurance Expert
Editor
  • Nationally licensed life insurance agent with over 14 years of experience
  • Best selling Amazon author of five insurance sales books.

David Duford is a nationally licensed insurance expert with over 14 years of experience. He has personally helped more than 15,000 clients buy life insurance. David has been featured as an expert source for highly authoritative publications such as A.M. Best and Insurancenewsnet. He also runs one of the largest Youtube channels to help aspiring insurance agents serve their clients better.

Jeff Root
Jeff Root
Life Insurance Expert
Editor
  • Nationally licensed life insurance agent with over 19 years of experience
  • Best selling Amazon author.

Jeff Root is a nationally licensed life insurance expert with over 19 years of experience. He has personally helped over 3000 clients with their life insurance needs. Jeff is a best-selling Amazon author and the managing partner of a highly successful insurance brokerage that manages over 2,500 licensed insurance agents across the USA. He has been a featured life insurance source for prestigious websites such as Forbes, Bloomberg, MarketWatch, Nerdwallet, and many more.

David Duford
David Duford
Life Insurance Expert
Editor
  • Nationally licensed life insurance agent with over 14 years of experience
  • Best selling Amazon author of five insurance sales books.

David Duford is a nationally licensed insurance expert with over 14 years of experience. He has personally helped more than 15,000 clients buy life insurance. David has been featured as an expert source for highly authoritative publications such as A.M. Best and Insurancenewsnet. He also runs one of the largest Youtube channels to help aspiring insurance agents serve their clients better.

Choice Mutual often cites third-party websites to provide context and verification for specific claims made in our work. We only link to authoritative websites that provide accurate information. You can learn more about our editorial standards, which guide our mission of delivering factual and impartial content.

  1. same company. https://www.mutualofomaha.com/about/company-profile/affiliates
  2. Moody's. https://www.mutualofomaha.com/about/financial-strength/ratings
  3. S&P Global. https://www.mutualofomaha.com/about/financial-strength/ratings
  4. BBB. https://www.bbb.org/us/ne/omaha/profile/insurance-companies/mutual-of-omaha-0714-104000434
  5. Trustpilot. https://www.trustpilot.com/review/mutualofomaha.com
  6. Google. https://www.google.com/maps/place/United+of+Omaha+Life+Insurance+Co./@41.2919772,-96.3930632,11z/data=!4m10!1m2!2m1!1sMutual+of+Omaha!3m6!1s0x87938faddb631741:0x1c63fb3068a9098d!8m2!3d41.2585725!4d-95.9622597!15sCg9NdXR1YWwgb2YgT21haGEiA4gBAZIBEGluc3VyYW5jZV9hZ2VuY3ngAQA!16s%2Fg%2F1hc7zdp8w?entry=ttu
  7. Yelp. https://www.yelp.com/biz/mutual-of-omaha-omaha-6
  8. NAIC Complaint Index. https://content.naic.org/cis_refined_results.htm?TABLEAU=CIS_COMPLAINTS&COCODE=69868&REALM=PROD&COCODE=69868&REALM=PROD
  9. BBB Score & Accreditation. https://www.bbb.org/us/ne/omaha/profile/insurance-companies/mutual-of-omaha-0714-104000434
  10. A.M. Best. https://news.ambest.com/pr/PressContent.aspx?refnum=35832&altsrc=2
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